Our Leadership Team
Professional Leadership.
Trusted, dedicated, and experienced.
The right home office support means a trusted relationship with your insurance provider... so critical to serving you well. SFLIC has the professional expertise and dedicated support your funeral home expects and our policyowners need.
SFLIC Leadership
Executive
Robert W. Eichelberger, Jr., CPA, CRSP, COO, CPC
President & Chief Executive Officer
Chief Operating Officer
Insurance Services Division
Director, Sales Development Division
Courtney C. Crouch, Jr., FLMI, CPC
President Emeritus & Chief Investment Officer
Tara E. Mauk Arthur, PHR, SHRM-CP, FLMI, AIRC, ACS, AIAA, ARA, CPC
Executive Vice President & Secretary-Treasurer
Chief Human Resource Officer & Compliance Officer
Corporate Services Division
Senior Vice Presidents
Randi C. Ballard, ACS, AIAA, AIRC, CPC
Senior Vice President & Marketing & Creative Services Officer
Marketing & Creative Services Division
T. R. Buddy Courtney, CPC
Senior Vice President & Chief Financial Officer
Finance Division
C. Suzanne Eades, FLMI, ACS, AIAA, CPC
Senior Vice President & Assistant Sales Director
Area Director - LA, MS, OK
Sales Development Division
SFLIC relies on a strong management team led by its group of officers. Each officer averages just over 27 years of experience within the insurance industry and 23 years with SFLIC --experience that directly benefits affiliated funeral homes and policyowners to get needs met and the job done right.
Vice Presidents
Jean M. Davis, CPC
Vice President & Chief Information Technology Officer
Information Technology Division
Deanna L. Harris, FLMI, ACS, AIAA, CPC
Vice President & Assistant Secretary-Treasurer
Human Resource & Payroll Coordinator
Corporate Services Division
Vicki J. Outler, ACS, CPC
Vice President & Assistant Operations Officer & Underwriter
Insurance Services Division
M. Todd Young, CFSP, COO, CPC
Vice President & Arkansas State Director
Sales Development Division
Assistant Vice Presidents
Sheila D. Harbin, ALMI, ACS, AIAA, CPC
Assistant Vice President & Director, General Accounting
Finance Division
Yolonda G. Thompson, UND, ACS, CPC
Assistant Vice President & Director, New Business
Insurance Services Division
Together the various work groups throughout the company support SFLIC’s very focused mission in serving the funeral profession, funeral homes, and its policyowners. We want to be your preferred insurance provider with a deserved reputation of excellence. We invite you to contact us about your needs.